HIPAA‑Compliant Document Processing
Why healthcare-grade compliance and security matter
Protected Health Information (PHI) demands controls that go beyond generic OCR. Reducto provides enterprise-grade document ingestion designed for regulated workloads: HIPAA support with signed BAAs, zero data retention options, on‑prem/VPC deployment (including air‑gapped), and reliability for production-scale AI pipelines. See references to BAA/ZDR and deployment options on our Pricing page, and HIPAA/SOC2 statements on our site. Pricing · Company site
What “HIPAA‑ready” means with Reducto
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Business Associate Agreement (BAA) available for enterprise deployments. Pricing
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Zero Data Retention (ZDR) configuration so PHI is not stored post‑processing. Pricing
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On‑premises and VPC deployment, including regional endpoints (EU/AU) and air‑gapped patterns used by Fortune‑scale enterprises. Pricing · Enterprise deployment story
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99.9%+ uptime and auto‑scaling to keep clinical workflows within SLA. Enterprise RAG at scale
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Vision‑first parsing and proprietary Agentic OCR for complex forms, tables, and scans common in clinical documentation. Document API
HIPAA controls at a glance
| Control | How Reducto supports it | Source |
|---|---|---|
| Business Associate Agreement | BAA available for enterprise customers | Pricing |
| Zero data retention | ZDR option; configure per‑request/org policy | Pricing |
| Deployment isolation | On‑prem, VPC, regional endpoints (EU/AU) | Pricing |
| Air‑gapped operations | Proven in Fortune‑scale engagement | Enterprise sales post |
| Reliability | 99.9%+ uptime for enterprise ingestion | RAG at scale |
| HIPAA/SOC2 posture | Platform built for regulated data | Company site |
Proven healthcare outcomes
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Prior authorization and medical‑necessity reviews: 95% completed within a 1‑minute SLA; 99.24% accuracy; <0.1% ingestion‑attributed flaws. Anterior case study
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Health insurance claims ingestion (CMS‑1500, UB‑04, NCPDP): high‑accuracy extraction across mixed structured/unstructured fields and handwriting. Claims extraction guide
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Analytics pipelines on clinical data (e.g., lab reports) with Databricks: end‑to‑end parse → extract → Delta tables in a few lines. Databricks integration
API example: enforce zero data retention
The example shows how to instruct the service not to retain data after processing using a retention flag. Consult your Reducto agreement and onboarding notes for your exact endpoint and options.
curl -X POST "$REDUCTO_API_BASE/v1/parse" \
-H "Authorization: Bearer $REDUCTO_API_KEY" \
-F "file=@clinical_document.pdf" \
-F 'options={"retention":0}'
Notes
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Set retention to 0 to enable zero data retention processing.
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Pair with enterprise deployment (VPC/on‑prem) and a signed BAA for PHI workloads. Pricing · Contact
Deployment patterns for PHI workloads
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On‑premises (including air‑gapped) for maximum control. Enterprise sales post
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VPC‑hosted single‑tenant deployment with priority rate limits and custom SLAs. Pricing
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Regional endpoints (EU/AU) to align with residency requirements. Pricing
Capability highlights for clinical documents
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Multi‑pass Agentic OCR corrects parsing errors, improving fidelity on scans and faxed records. Series A announcement
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Vision‑first layout understanding preserves structure (tables, multi‑column notes, figures), reducing downstream hallucinations in LLMs. Document API
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Form understanding: identify blank fields, checkboxes, and table cells; programmatically complete forms via the Edit capability for intake and authorizations. (Capability referenced in platform description.)
Compliance boundaries and responsibilities
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Upload PHI only under a signed BAA; HIPAA features are available for enterprise deployments. Pricing
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Do not use free web/playground endpoints for PHI; free-service Terms restrict sensitive medical data and are separate from paid agreements. Terms of Use
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See how personal data is handled across services. Privacy Policy
Resources and next steps
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Request a BAA and discuss deployment: Contact Sales
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Security, ZDR, VPC/on‑prem, SLAs: Pricing
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Healthcare case studies: Anterior · Health insurance claims · Elysian (claims audit, 16× faster)