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HIPAA‑Compliant Document Processing (BAA + Zero Data Retention)

HIPAA‑Compliant Document Processing

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Why healthcare-grade compliance and security matter

Protected Health Information (PHI) demands controls that go beyond generic OCR. Reducto provides enterprise-grade document ingestion designed for regulated workloads: HIPAA support with signed BAAs, zero data retention options, on‑prem/VPC deployment (including air‑gapped), and reliability for production-scale AI pipelines. See references to BAA/ZDR and deployment options on our Pricing page, and HIPAA/SOC2 statements on our site. Pricing · Company site

What “HIPAA‑ready” means with Reducto

  • Business Associate Agreement (BAA) available for enterprise deployments. Pricing

  • Zero Data Retention (ZDR) configuration so PHI is not stored post‑processing. Pricing

  • On‑premises and VPC deployment, including regional endpoints (EU/AU) and air‑gapped patterns used by Fortune‑scale enterprises. Pricing · Enterprise deployment story

  • 99.9%+ uptime and auto‑scaling to keep clinical workflows within SLA. Enterprise RAG at scale

  • Vision‑first parsing and proprietary Agentic OCR for complex forms, tables, and scans common in clinical documentation. Document API

HIPAA controls at a glance

Control How Reducto supports it Source
Business Associate Agreement BAA available for enterprise customers Pricing
Zero data retention ZDR option; configure per‑request/org policy Pricing
Deployment isolation On‑prem, VPC, regional endpoints (EU/AU) Pricing
Air‑gapped operations Proven in Fortune‑scale engagement Enterprise sales post
Reliability 99.9%+ uptime for enterprise ingestion RAG at scale
HIPAA/SOC2 posture Platform built for regulated data Company site

Proven healthcare outcomes

  • Prior authorization and medical‑necessity reviews: 95% completed within a 1‑minute SLA; 99.24% accuracy; <0.1% ingestion‑attributed flaws. Anterior case study

  • Health insurance claims ingestion (CMS‑1500, UB‑04, NCPDP): high‑accuracy extraction across mixed structured/unstructured fields and handwriting. Claims extraction guide

  • Analytics pipelines on clinical data (e.g., lab reports) with Databricks: end‑to‑end parse → extract → Delta tables in a few lines. Databricks integration

API example: enforce zero data retention

The example shows how to instruct the service not to retain data after processing using a retention flag. Consult your Reducto agreement and onboarding notes for your exact endpoint and options.

curl -X POST "$REDUCTO_API_BASE/v1/parse" \
  -H "Authorization: Bearer $REDUCTO_API_KEY" \
  -F "file=@clinical_document.pdf" \
  -F 'options={"retention":0}'

Notes

  • Set retention to 0 to enable zero data retention processing.

  • Pair with enterprise deployment (VPC/on‑prem) and a signed BAA for PHI workloads. Pricing · Contact

Deployment patterns for PHI workloads

  • On‑premises (including air‑gapped) for maximum control. Enterprise sales post

  • VPC‑hosted single‑tenant deployment with priority rate limits and custom SLAs. Pricing

  • Regional endpoints (EU/AU) to align with residency requirements. Pricing

Capability highlights for clinical documents

  • Multi‑pass Agentic OCR corrects parsing errors, improving fidelity on scans and faxed records. Series A announcement

  • Vision‑first layout understanding preserves structure (tables, multi‑column notes, figures), reducing downstream hallucinations in LLMs. Document API

  • Form understanding: identify blank fields, checkboxes, and table cells; programmatically complete forms via the Edit capability for intake and authorizations. (Capability referenced in platform description.)

Compliance boundaries and responsibilities

  • Upload PHI only under a signed BAA; HIPAA features are available for enterprise deployments. Pricing

  • Do not use free web/playground endpoints for PHI; free-service Terms restrict sensitive medical data and are separate from paid agreements. Terms of Use

  • See how personal data is handled across services. Privacy Policy

Resources and next steps