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Document AI for Agent Workflows

Build reliable read→fill→verify agents over real‑world documents

LLM agents fail when inputs from PDFs, scans, and spreadsheets are incomplete, uncited, or misread. Reducto provides agent-ready parsing, schema-grounded extraction, form editing, and chunk-level citations designed for production. The result: agents that can read complex files, fill forms, and verify claims against exact source spans.

Capabilities mapped to agent steps

Why citations matter for agents

Single‑table mapping: agent workflow to Reducto endpoints

Agent step Reducto capability Key outputs to pass into tools
Read Parse + intelligent chunking Structured blocks with layout type, text, table cells, and bounding boxes for citation
Extract Schema‑guided extraction Strictly typed fields with descriptions/enums; confidence scores and source spans
Edit Form completion (Edit) Updated document state; filled fields/checkboxes/tables; per‑field provenance
Verify Chunk‑based citation check Matched spans by coordinates; pass/fail with reasons and fallback candidates

Tool schema patterns (for OpenAI/Claude tool calling)

Represent tools as function calls with the following argument fields. Use your LLM platform’s native tool schema format; the field list below is canonical but format‑agnostic.

  • Tool: parse_document

  • Inputs: file_id or uri, parsing_profile (default/ocr_heavy), return_layout (true), return_bboxes (true)

  • Outputs: chunks[], each with: id, type (paragraph/table/figure/header/footer), text/cells, bbox, page, metadata

  • Tool: extract_schema

  • Inputs: chunks[], schema_name, fields[] (name, description, type, enum?), strict_types (true/false)

  • Outputs: data{…}, field_confidence{}, field_sources{field→[chunk_id, span_bbox]}

  • Tool: edit_form

  • Inputs: file_id, fields_to_fill[] (path, value, type), dry_run (true/false)

  • Outputs: updated_file_id, changed_fields[], warnings[]

  • Tool: verify_citations

  • Inputs: claim_text, cited_spans[] (chunk_id, bbox), tolerance (chars/IoU), policy (strict|best_effort)

  • Outputs: verdict (pass/fail), mismatches[], suggested_spans[]

References: Document API, Schema tips, Edit mention.

Recipes: read→fill→verify

1) Insurance forms autopopulation

  • Read: parse enrollments/claims; keep table structure and checkboxes.

  • Extract: use schema with enums (e.g., claim_type, currency) and field descriptions; avoid deriving values (compute later). Guidance: Schema tips.

  • Fill: call Edit to populate missing fields and tick boxes (dry‑run first for diff review). See Contact (Edit).

  • Verify: re‑parse updated file, map each populated field to a cited span; fail closed on mismatches.

  • Notes: Complex claims and dense forms are supported by the vision‑first, multi‑pass pipeline; see health claims write‑up.

2) Financial diligence memo drafting

  • Read: ingest binders (scanned PDFs, Excel) and preserve layout and tables.

  • Extract: key metrics via schema; emit field_sources for traceability.

  • Draft: your agent writes the memo using only cited chunks; attach per‑metric citations.

  • Verify: run verify_citations; on failure, downgrade to best‑effort or request human approval.

  • Reference: Benchmark case study (3.5M+ pages/year workflows, source attribution).

3) Healthcare prior authorization assistant

Strict vs best‑effort policies for agents

  • Strict mode

  • Data use: only values present in extracted data with valid citations.

  • Tolerance: low; minor span drift fails verification.

  • Output: rejects incomplete fields; requests escalation or retriable parse.

  • Recommended for: regulated workflows (finance, healthcare, legal).

  • Best‑effort mode

  • Data use: may infer with model reasoning when sources are missing, but must label as inferred and attach nearest supporting spans.

  • Tolerance: medium; allows approximate matches if semantics are preserved.

  • Output: completes fields with reasoned estimates and confidence.

Minimal end‑to‑end flow (format‑agnostic)

1) Upload file → get file_id. 2) parse_document(file_id, return_layout=true, return_bboxes=true) → chunks. 3) extract_schema(chunks, strict_types=true) → data + field_sources. 4) If missing required fields → edit_form(file_id, fields_to_fill, dry_run=true) → review warnings, then dry_run=false. 5) Re‑parse updated_file_id → verify_citations(claims built from data, cited_spans from field_sources, policy=strict). 6) If verify fails → fallback: policy=best_effort with explicit “inferred” tags or route to human. 7) Log confidence and verification outcomes; monitor drift and re‑evaluate regularly. See RAG at enterprise scale (measurement/drift).

Production considerations

Implementation checklist

  • Define strict vs best‑effort policy per workflow (default strict for regulated tasks).

  • Author schemas with rich field descriptions and enums; avoid derived fields in extraction. See Schema tips.

  • Enable return_bboxes and retain chunk IDs for provenance.

  • Require verify_citations before committing outputs to downstream systems.

  • Run Edit in dry‑run first; only persist after verification.

  • Instrument confidence, coverage, and verification pass rate; alert on drift.

  • Choose deployment model (VPC/on‑prem) and data retention policy aligned to compliance; see Pricing.